Full-time
Location: Remote
Alpha is experiencing extraordinary growth as we pursue our 2033 vision, to see 100 million people have the opportunity to hear the Gospel through Alpha. Our digital platforms are central to this mission, equipping churches and National Alpha Offices worldwide to reach Churches and Guests with simplicity, hospitality, and authenticity.
To support this, Alpha has established a new User Experience (UX) function to place people at the heart of how we design. The UX function leads how people experience Alpha, the brand, its culture, and its values, across all digital touchpoints, ensuring a unified Alpha experience both on and offline.
What you’d be doing in this role
The Senior Product Designer plays a key role in bringing Alpha’s mission and culture to life through design. This is a hands-on, craft-focused role that combines design excellence with strategic influence. You will work end-to-end, from research and discovery through to UX, UI, and delivery, partnering closely with product managers, engineers, and stakeholders to uncover user needs, form hypotheses, and design solutions that not only meet business outcomes but also bring delight to the users.
You will lead the development and maintenance of our design systems and UI libraries (in collaboration with the front-end team), ensuring design consistency and efficiency across all Alpha digital platforms. You will also champion a human-centred mindset within cross-functional teams, helping product and engineering colleagues make data-informed, user-led decisions that reflect Alpha’s heart and values.
To thrive in this role, you will need both design mastery and emotional intelligence. You are someone who listens deeply, asks thoughtful questions, and collaborates with empathy. You bring clarity in ambiguity, approach challenges with curiosity and humility, and see feedback as fuel for growth. Most importantly, you care deeply about people and share Alpha’s desire to serve the Church, build unity, and create spaces, digital and human, where everyone feels seen, valued, and invited.
At the moment, the role is focusing on
Design Leadership & Craft
- Lead end-to-end product design for MyAlpha – our global content distribution platform – from discovery to UX/UI, research, prototyping, testing, and delivery
- Create thoughtful, intuitive, accessible experiences that reflect Alpha’s brand identity, values, and voices
- Balance user needs, business goals, & technical constraints to design solutions that are both delightful & practical
Human-Centred Discovery & Validation
- Partner with product managers to define user problems, stories, & success metrics that guide discovery & design
- Lead user research, usability testing, & validation throughout the product lifecycle
- Measure the impact of design decisions through user feedback & product metrics, translating insights into continuous improvement
Design Systems & Operations
- Develop & maintain MyAlpha’s design systems & UI library with the front-end team, ensuring quality, consistency, & accessibility across platforms
- Champion best practices in usability & design craft, helping to elevate the maturity of the design practice across our company
Collaboration & Influence
- Collaborate within cross-functional agile teams, including Product, Engineering, & QA, to deliver iterative, validated, & impactful design solutions
- Communicate design rationale clearly to stakeholders of varying seniority, balancing user insight with business priorities
- Facilitating strategic design conversations, helping define product vision, articulating design impact in business/mission terms, influencing stakeholders beyond just “how it looks” & “how it works.”
- Help shape Alpha’s evolving design process, culture, & standards as part of a growing UX function
Culture & mindset
- Foster empathy & clarity in cross-functional collaboration, encouraging a human-centred mindset across teams
- Embody Alpha’s values, warm, open, curious, & collaborative, in every aspect of work & relationship
- Practise & champion Design Thinking & Lean Startup principles, embracing hypothesis testing, iteration, & learning through feedback
You’re probably a match if you have
- Product Design. A minimum of 4 years’ experience in digital product design with a portfolio that demonstrates your track-record of working closely with the cross functional teams to set vision, strategy and ship simple, elegant solutions to complex problems.
- Human Centred Design. A deep understanding of user research methodology, and a demonstrably empathetic approach to design.
- Interaction Design. You excel at interaction design and can prototype how particular flows and interactions will work.
- Strategic system thinking mindset. ability to see a product not just as a screen or flow, but as part of a larger ecosystem of services, data, interactions, devices and touchpoints
- Communication. A confident presenter that can rally the team around a new project and communicate the goals and new concepts to stakeholders. you can adapt your language for different audiences, translating product design language for ministry teams, and engaging effectively with engineers, PMs, and senior leaders alike.
- Data Fluency. You love using data to evaluate user problems, inform your design solutions and measure success.
- Strong engineering literacy. You love working with engineers and solving complex technical problems.
- Excellent collaborator. You have the ability to work with people across functions, cultures, contexts, & languages, in a remote environment, bringing empathy and curiosity to every conversation.
Not a must, but it’s a plus if you have
- Experience running Alpha or being part of a church that runs Alpha. Familiarity with Alpha’s products, culture and mission is highly desirable.
- Ministry experience. Experience working or volunteering in a Christian ministry environment is highly valued. It helps in navigating the unique dynamics of ministry work, where relationships, care, and unity are as important as outcomes.
- Experience working in a start-up environment. Comfortable working in high-change, low-resource settings where collaboration, initiative, and adaptability are essential.
- Experience using or designing with AI tools. Hands-on experience with AI in design, such as prototyping, user onboarding, documentation, workflow automation, or product features involving AI, is a strong advantage.
- Emerging technology fluency. Familiarity with AI, AR/VR, voice interfaces, conversational UI (chat-base), IoT, or at least a curiosity and confidence in designing for new interaction paradigms.
- Cross‐platform and interdisciplinary design experience. Not just fixed UI for mobile/web, but experience designing across devices or formats (TV, wearables, embedded systems), or designing journeys that span digital + physical + service is a plus.
- Cross-cultural and international experience. Experience in collaborating well across countries, cultures, and time zones, bringing sensitivity, curiosity, and respect to diverse contexts, is highly desirable.
Where and how you can work
This is a remote role, based in Canada. We expect you to be reachable during usual office hours with flexibility to accommodate different time zones. Travel for this role is minimum.
How to Apply
Please complete our application form and upload your cover letter, resume, and your portfolio HERE by February 17, 2026.
Compensation: Salary and extended benefits are offered and competitive within the nonprofit sector of our size, position range $75,000 – $85,000 annually, commensurate with experience and fit with the team.
